Privacy Policy — For All Of Your Heavy Equipment Needs

Hx Group LLC | Effective Date: September 23, 2026

Hx Group LLC (“Hx Group,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information, or use our services. By using the website, you acknowledge the practices described in this policy.

1. Information We Collect

Information you provide. We may collect your name, company name, email address, telephone or mobile number, mailing address, equipment interests, equipment details, photographs, transaction information, SMS opt-in and consent records, messaging preferences, and the contents of messages or forms you submit.

Information collected automatically. When you use the website, our service providers may automatically collect technical information such as your Internet Protocol address, browser type, device type, operating system, referring pages, pages viewed, dates and times of visits, and general location derived from your IP address.

Transaction information. If you inquire about buying, selling, inspecting, transporting, financing, or consulting regarding equipment, we may collect information reasonably necessary to evaluate and complete the requested business activity. Please do not submit Social Security numbers, financial account credentials, medical information, or other sensitive personal information through the website unless we specifically request it through a secure method.

2. How We Use Information

We may use information to:

· Respond to inquiries and communicate with you;

· Provide equipment sales, purchasing, brokerage, fleet-management, and consulting services;

· Evaluate equipment, transactions, and business opportunities;

· Prepare quotes, agreements, invoices, and related records;

· Operate, maintain, secure, and improve the website and our services;

· Understand website usage and measure the effectiveness of our communications;

· Prevent fraud, misuse, security incidents, and unlawful activity;

· Comply with legal obligations and enforce our agreements; and

· Send transactional or marketing text messages only when you have provided the consent required for that type of communication, and send email marketing where permitted by law. You may opt out of marketing emails by using an unsubscribe link, if provided, or by contacting us. Text-message opt-out instructions are provided below.

3. SMS/Text Messaging Privacy and Program Terms

Consent and program scope. When you provide your mobile number and affirmatively opt in, you consent to receive text messages from Hx Group LLC at the number provided. Messages may include responses to inquiries, equipment availability or transaction updates, appointment or inspection coordination, requested follow-up, and—only if separately authorized—marketing or promotional messages. Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message frequency and charges. Message frequency varies based on your interactions with us. Message and data rates may apply.

Opt-out and assistance. You may opt out at any time by replying STOP to a message. After you opt out, we may send one confirmation message and will stop further messages unless you later opt in again. For assistance, reply HELP or contact us at Chris@HxGroupLLC.com or (360) 980-0374.

Mobile information and consent records. Mobile information, including phone numbers, SMS opt-in data, and messaging consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes. We may disclose this information only to messaging-platform providers, telecommunications carriers, and other service providers acting on our behalf as necessary to deliver messages, maintain consent and opt-out records, prevent fraud or misuse, and comply with law. Those providers may use the information only to perform services for Hx Group LLC and not for their own marketing.

Delivery. Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed.

Your responsibilities. You must provide a valid mobile number that you control and promptly notify us if your number changes. We do not use purchased, rented, or shared consent lists to enroll recipients in our SMS program.

4. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, logs, and similar technologies to operate the website, remember preferences, maintain security, and understand website traffic. You can usually control cookies through your browser settings. Blocking some cookies may affect website functionality. If we use analytics, advertising, or other optional cookies, the applicable provider may collect information according to its own privacy terms.

5. How We Disclose Information

We may disclose information:

· To vendors and service providers that support website hosting, communications, analytics, information technology, professional services, payment processing, transportation, inspections, or transaction administration;

· To buyers, sellers, lenders, inspectors, carriers, contractors, and other parties as reasonably necessary for a transaction or service you request;

· To professional advisers, including attorneys, accountants, insurers, and consultants;

· When required by law, legal process, or a valid government request, or when reasonably necessary to protect rights, safety, property, or the integrity of our services;

· In connection with a merger, financing, acquisition, sale of assets, reorganization, or similar business transaction; and

· With your direction or consent.

Hx Group does not sell personal information for money. Mobile information, SMS opt-in data, and messaging consent are governed by Section 3 and are not shared with third parties or affiliates for marketing or promotional purposes. Other information may be disclosed only as described in this policy. If our practices change or applicable law treats a particular disclosure as a “sale” or “sharing,” we will provide any notice and choices required by law.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and transaction records, comply with legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and our legal or operational needs.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure. You are responsible for using appropriate care when sending information online.

8. Your Privacy Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information you have provided, or to withdraw consent where applicable. We may need to verify your identity and may retain information when permitted or required by law. Depending on where you live, you may have additional rights regarding your personal information, including rights to know, access, correct, delete, obtain a copy of, or opt out of certain uses of personal information. You may also have the right to appeal a decision concerning a request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

If you submit a request through an authorized agent, we may require proof of the agent’s authority and verification of your identity. To exercise a privacy right, use the contact information below and describe your request clearly.

9. Consumer Health Data

Hx Group’s website and services are not intended to collect consumer health data. Please do not submit health-related information through the website. If our practices change in a way that makes a separate consumer health data privacy policy legally required, we will provide the required notice and obtain consent where applicable.

10. Children’s Privacy

The website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it as appropriate.

11. Third-Party Websites

The website may contain links to websites or services operated by others. Hx Group is not responsible for their privacy, security, or content. Review the privacy policy of each third party before providing information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on the website and update the effective date. Material changes will be communicated as required by applicable law.

13. Contact Us

For questions or privacy requests, contact:

Hx Group LLC
Attention: Privacy
Email: Chris@HxGroupLLC.com
Phone: (360) 980-0374